Key Responsibilities:

Sales and Supervision:

• Assists in maximizing store sales and achieving store sales goals.
• Monitors sales progress and results against key targets.
• Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement.
• Assists in executing the management of labor and payroll expenses to maximize sales and productivity under the direction of the Store Manager/Assistant Store Manager.

Brand Experience/Customer Service:

• Ensures excellence in customer service in the store by modeling brand-specific service standards, as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly.
• Ensures that store team is engaging with each customer to create an authentic brand experience.
• Leads and inspires customer-centric culture by proving direct feedback and supervision of the associates the in-store experience.

Coaching Team:

• Provides coaching to the store team in the core areas of customer engagement and sales results.
• Ensures store team receives relevant, timely feedback, coaching, and redirection that enables their success.

Operations, Loss Prevention, and Safety:

• Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager.
• Delegates tasks to associates as needed to maintain operational excellence.
• Reacts quickly to all customer and associate injuries and partners with Store Manager and Human Resources.

Visual Merchandising:

• Ensures visual merchandising standards for the store are maintained.

Human Resource Management:

• Regularly communicates any associate concerns directly to the Store Manager.
• Supports the Open-Door Policy.

Store Culture

• Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
• Continuously looks for ways to have the store be sustainable and recognizes the impact the store has on the environment.
• Embeds company purpose, mission, and values into team along with diving a culture of speed, spirit, and smile.
• Ensures each associate understands their impact in achieving Kontoor Brands’ strategic priorities.
• Creates a highly engaged, performance-driven culture.

Job Requirements:

• Minimum of two years of retail sales experience.
• Must be 18 years of age or older.
• High School Diploma or equivalent.
• Excellent communication and time-management skills.
• Proven ability to multi-task.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Proficient computer skills including e-mail, word processing, spreadsheets, and software programs.

Physical Requirements:

• Operate office equipment and technology (i.e., computers, phones, copier, scanner, etc.).
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Ability to stand during scheduled shifts.
• Ability to maneuver and/or lift 25 lbs. regularly and up to 50 lbs. occasionally.
• Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers.
• Travel (rare).

Job Description: Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person